HCI LED Support

Need help with your display? Our tech team is standing by. Download remote support, submit a report, or give us a call.

Tech Support
812-213-2657

Remote Support

Let our tech team connect directly to your computer

Download TeamViewer Quick Support to allow our technician to remotely access your computer and resolve display issues in real time.

How it works: Download and run Quick Support, then call us at 812-213-2657 and give the tech your ID and password shown on screen.

Submit Report

Report issues, request features, or share ideas

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Frequently Asked Questions

Quick answers about HCILEDs, AutoGraph AI, and your sign

What is HCILEDs?

HCILEDs is the cloud sign management app built by HCI LED, a division of Husk Companies Inc. with 45+ years in the sign industry. It is the official management platform for HCI LED Simply Brilliant! outdoor LED signs and electronic message centers, giving you full control of your displays from any device (phone, tablet, or desktop), anywhere in the world.

What is AutoGraph AI?

AutoGraph AI is the AI-powered graphic designer built into HCILEDs. It automatically creates professional, business-themed content for your HCI LED Simply Brilliant! sign based on your organization type, location, and display dimensions, with no design experience required. It is the first and only AI graphic designer purpose-built for outdoor LED signs and EMCs.

Can I update my LED sign from my phone?

Yes. HCILEDs is a fully cloud-based app accessible from any web browser on any device: iPhone, Android, tablet, laptop, or desktop. You can update content, schedule messages, and monitor your HCI LED Simply Brilliant! display from anywhere with an internet connection.

What types of signs does HCILEDs support?

HCILEDs is built specifically for HCI LED Simply Brilliant! outdoor LED signs and electronic message centers (EMCs). It supports full-color LED displays, digital reader boards, LED billboards, and programmable LED marquee signs across a wide range of pixel pitches including P3, P4, P5, P6, P8, and P10.

How much does HCILEDs cost?

HCILEDs is included with your HCI LED Simply Brilliant! display service subscription at no additional charge. The AutoGraph AI graphic designer includes 7 free trial renders, then $29.99 per month for 300 AI-generated sign graphics per billing period.

What is an electronic message center (EMC)?

An electronic message center (EMC) is an outdoor LED sign that can display changeable text, graphics, animations, and video content. EMCs are also known as LED reader boards, digital reader boards, programmable LED signs, or variable message signs. HCILEDs is the cloud-based app used to manage and update HCI LED Simply Brilliant! EMCs remotely.

What if my sign goes offline?

HCILEDs monitors your sign's connection in real time and surfaces any offline events on your dashboard. For hands-on help, click the Remote Support card above to download our remote-assistance tool, or call our tech team directly at 812-213-2657. Our techs can connect to your computer or controller and resolve most issues in minutes.

How do I get my LED sign installed?

Husk Signs handles the full process: site survey, permitting, fabrication, and installation. Visit husksigns.com to learn about EMC options or call (812) 473-2000 to start a quote.

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